![]() ![]() On the Settings menu, navigate over to Support and then select Device Care and finally Start Device Care. To access Device Care and run the test, press the Home button on your remote and then go to Settings. It will check all the status of the TV and if there is an issue, it will be listed and shown to you. The feature can be found in Samsung’s 2020 and newer lineup.ĭevice Care runs scans on the TV to optimize and diagnose TV conditions, such as blurry screen issue, or insufficient storage space. Most modern Samsung TVs will have an app called Device Care which automatically optimizes the apps on your TV to keep everything running smoothly. Since you’re experiencing slowness, let’s clear the cache. can all be caused by your Samsung’s cache. Issues like the screen freezing, apps crashing, sound acting up, TV buffering and slowness, etc. The simplest solution here is to turn off any devices not in use and make sure only a few people are using the Internet at the same time. This could very well be what’s causing your Samsung TV to slow way down. Your router can only handle so many simultaneous connections at once before performance starts to degrade. If everyone in your house is trying to stream content onto their devices at the same time, it’s going to put a pretty big strain on your WiFi network. See if these changes improved your Samsung TV speed. If your router has antennas, point one vertical, and the other horizontal to get the most coverage.Try to avoid placing your router close to other electronics that might cause interference.Routers spread signals downward, so if you can get it up off the ground, you’ll be in business. If you can, mount your router up higher.Some other tips regarding router placement in your home: These are usually priced really well and they can be plugged directly into any wall outlet. If moving your router isn’t a possibility, then consider buying a few WiFi extenders. This might be difficult to do depending on how big your home is and the number of smart TVs you have, but the closer your router is to your Samsung, the better performance you’ll get. Move your router closer to your Samsung TV The trade off with the 5.0GHz band is that you really need to be close to your router. If you need a longer range, you typically connect to the 2.4 GHz band, but the 5 GHz band is ideal if you need faster speeds and higher performances. The dual-bands avoid connection issues and interferences and provides more stability overall. Having two separate networks allows for faster speeds and flexibility. This gives you the ability to connect devices in your home to two different networks (either the 2.4 GHz or 5.0 GHz network). This may be more obvious these days, but make sure your Samsung is connected to your 5GHz WiFi band!Īlmost all routers now have what’s called “ dual-band” radio signals. Make sure Samsung TV is connected to the 5GHz network Wait another 2 minutes for it to reconnect and see if you still have a speed problem. You can also try unplugging your router for 60 seconds before plugging it back in. If you’re not passing any of this test, I would double check with your ISP (Internet service provider) and confirm what Internet speed you have. ![]()
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